First, let's check your address.
We'll show the fibre and wireless options at your address.
Start typing your business address. We'll check what's available. Nothing is charged until the service is live.
One quick question before plans.
Are you currently in a contract with your existing internet provider?
Easy to check: it's on a recent bill, in your provider's app, or one quick call to them. Most contracts run for one or two years. If you're out of contract, come straight back and carry on.
Or leave your email and we will keep your details while you find out. We do not hold a connection for you.
Worth knowing before you switch: leaving before your contract ends usually means an early-termination charge from your current provider. Check what yours would be. It's often cheaper to wait until the term is up.
Tell us when your contract ends. We will keep your details. We do not send a reminder when that date is near. Come back here when you are free and carry on.
Done. Your details are saved. We do not send a reminder before your contract ends. Come back here when you are free to switch.
Choose your plan.
Both business plans are symmetric and uncapped. Prices exclude GST.
Residential fibre is available on request. Ask us in chat. Leave your details there. We do not start a home order from this page, and we do not send a follow-up.
Make it yours.
Optional extras. Add them now or any time later. Everything lands on the same single monthly invoice.
Cyber Security SOC POA
Powered by Digital Watch
Security watch for your business cloud: always on, learns how your business normally works, and raises the alarm when something isn't right. A 24×7×365 cyber security operations centre built specifically for New Zealand small businesses, watching your Microsoft 365 or Google Workspace, with every detection read. When it matters, an alert comes to you in the chat, in plain English, not a wall of alerts.
It is a paid add-on that sits on top of the free DNS protection already included with ICT Hub Business Fibre: malicious website blocking, with nothing for you to configure.
Tell us about your business.
This creates your customer record. It's how we recognise you in support, billing and your customer portal, where you can sign in with the email on your order to see your service, your billing position, and manage your account.
We can already see a live fibre service at this address. We still activate on a spare port on your fibre box. You still cancel your current provider yourself.
We activate a new service on a spare port on your fibre box (usually port 2). Your current provider is not cancelled automatically.
Both services can run at the same time, so you stay online. You can be billed by both until you cancel the old one.
We never cancel Spark or any other provider for you.
Best approach: wait until we email you that ICT Hub is live, test it, then cancel your old provider with an end date one or two days after go-live.
If your old provider needs 30 days notice, pick a later go-live date, or give them notice now and tell them not to disconnect before your go-live date.
Earliest go-live is 7 days from today. We hold your order and aim to turn the service on around this date so you control any overlap with your current provider. Nothing is billed until the service is actually live.
Your current internet usually keeps working on the fibre box until you cancel it. We add ICT Hub on a spare port. Short overlap is normal and safer than a gap.
Dates are day/month/year (New Zealand). If your current provider needs 30 days notice, choose a date that covers that notice.
Pick a date at least 7 days from today (NZ format)Review your order.
Check everything looks right. Nothing is charged until your service is provisioned and live.
You're on the way.
Your order is in. We email you when you are live. We do not send a separate email to confirm the connection date. Nothing is billed until your service is live.
Order received
Right now. Your order is logged with us, ready to be placed with the network.
Order placed with the network
We hold your order and place it with the fibre network so your service can come up around your preferred go-live date.
Site visit, if needed
We do not send a separate email to confirm the connection date. If a site visit is needed, the fibre company sets that date. Many addresses need no visit at all.
You're live
We email you again when your service is live. Nothing is billed until your service is live.